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Merchandise must meet the following conditions to qualify, for return acceptance. Merchandise must be in it's original inner pack quanitity,as shippped by gifts by SandK broken inner packs are not returnable.Merchandise,merchandise packaging,and inner pack must bear no markings or be otherwise defaced or damaged.Returnes which do not meet the conditions described in this return policy will be returned to the sender and shipping cost of return will be charged to customer. The customer should call or E-mail us within 7 days of receiving package. Return with in 14 days.